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1. Your holiday contract When you make a booking, you guarantee that you have the authority to accept, and do accept on behalf of your party, the terms of these booking conditions. A%u00a0contract will exist as soon as we issue our holiday confirmation. It%u00a0is your responsibility to provide accurate details at the time of booking, including ensuring passenger details exactly match passport details. It is also your responsibility to check that the information on the holiday confirmation and ATOL Certificate (if relevant) issued to you is correct and includes details of everything you have booked (including flights, hotels, and other services). If any of%u00a0the passenger or holiday details on the holiday confirmation or ATOL Certificate (if relevant) are incorrect or incomplete, you must notify us%u00a0immediately. We will pass on any additional charges we%u00a0incur as a result of any details not being correct. We%u00a0reserve the right to refuse to accept and/or not proceed with any booking at any time at our sole discretion. This contract is governed by English law and the jurisdiction of the English courts. You may however choose the law and jurisdiction of Scotland or Northern Ireland if you live there and wish to do so. A%u00a0complaint may be referred to arbitration - see section 16. 2. Age qualification Saga holidays are for anyone aged 50 or over. A%u00a0travelling companion or family member travelling with you may be aged 40 or over. Please note there may be non-Saga guests (including children) travelling at the same time as you and in the same residence during your holiday, for whose behaviour we cannot accept responsibility.3. Your financial protection and peace of mind We provide full financial protection for our package holidays. 3.1 - For flight-based holidays this is through our Air Travel Organiser%u2019s Licence number 11746 issued by the CAA of Aviation House, Beehive Ring Road, Crawley, West Sussex, RH6 0YR, www.caa.co.uk, telephone 0333 103 6350, email claims@caa.co.uk. When you buy an ATOL protected flight or flight inclusive package from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. We%u00a0will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where we aren%u2019t able to do so for reasons of insolvency, an alternative ATOL holder may provide you%u00a0with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a%u00a0payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.3.2 - When you buy a package holiday that doesn%u2019t include a flight or you receive an ATOL Certificate but all the parts of your trip are not listed on it, financial protection for your package holiday or the parts that are not ATOL protected is provided by way of a bond held by ABTA - The Travel Association of 30 Park Street, London, SE1 9EQ, www.abta.com. You agree to accept that in the event of our insolvency, ABTA may arrange for the services you have bought to continue, or for a suitable alternative to be provided at the same cost as your original booking. You also agree to accept that in circumstances where the travel service supplier provides the services you have bought, you agree to pay any outstanding sum under your contract with us to that alternative travel service provider. However, you also agree that in some cases the services will not be provided, in which case you will be entitled to make a%u00a0claim under ABTA%u2019s Scheme of Protection (or your payment card issuer where applicable) for a refund of%u00a0the monies you have paid. Please note that items not purchased through Saga Travel Group (UK) will not be protected.4. Your holiday price Price - All holidays advertised on our website and in our brochures are subject to availability and the advertised prices may have changed by the time you book your holiday. We will notify you of the current price prior to any booking. We reserve the right to alter the price of any holiday, introduce supplements or correct pricing errors at any time. After you%u2019ve made a booking, the price of your holiday is secure and will not change. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. Saga reserves the right not to be legally bound in the case of incorrect pricing and acknowledgement of such an error does not mean acceptance of it.Local taxes - Please note that local taxes are not included within the holiday package price and where necessary these will need to be paid locally by you. We%u00a0will, wherever possible, advise you at the time of booking if these apply, but please bear in mind that local taxes may be imposed after you have made your booking. If you choose not to proceed this will be treated as a cancellation by you (see section 11). Optional ad hoc services - We provide you with the option to specifically request extras which are in addition to or adaptions of our standard packages. Prices for optional ad hoc services such as extensions, extra accommodation, upgrades, additional flights that are not part of a standard Saga allocation and domestic flights (%u2018ad hoc%u2019 services) can vary depending on when you book. Please note that adding an ad hoc service may result in additional non-refundable charges to our standard packages due to changes in%u00a0flight dates, changes to our standard allocated accommodation periods and additional costs passed to us from third party suppliers. They may also result in%u00a0an additional or higher non-refundable deposit being payable. You will be notified of the total price of your holiday prior to booking, along with any additional or higher non-refundable deposit amount payable. Your flights: Please note that where a flight upgrade has been booked and there is a change of airline prior to your departure date it may not be possible to offer an equivalent upgrade or there may be an additional cost payable (we will refund you the difference if the upgrade with the new airline is of a lower value). In this situation, we will offer you the opportunity to revert to economy class and refund you the cost of the upgrade, pay any additional costs for the equivalent upgrade or cancel with a full refund of all monies paid. Compensation will not be payable. International flights from regional airports on Saga Escorted Group tours - If you choose to fly internationally from a regional airport, flights are subject to schedules and availability. Applicable supplements will be quoted once flight schedules become available, which may be after your initial booking date. Additional or higher non-refundable deposits may be payable for flights with low-cost airlines. Due to differing flight schedules, we may arrange a separate or private transfer from the airport to your first hotel (and from your last hotel to the airport)Optional Travel Insurance: Please note that if you choose to take our optional travel insurance, the cost of this will be set out in your holiday confirmation and is%u00a0separate from the cost of the holiday package. The%u00a0insurance premium must be paid at the same time as you pay the balance of your holiday package cost. Insurance Premium Tax is included at the appropriate rate where applicable.5. Flights Local flights are subject to schedules and availability. Applicable supplements will be quoted once flight schedules become available, which may be after your%u00a0initial booking date. Additional or higher non-refundable deposits may be payable for flights with low-cost airlines. Due to differing flight schedules, we may arrange a separate or private transfer from the airport to and from your hotel.6. Seamless travel from door to doorIf your holiday includes Nationwide return shared chauffeur service, the majority of Saga%u2019s Nationwide return shared chauffeur services are not exclusive to one booking. Journeys may be undertaken via additional addresses and may involve a change of vehicle. For journeys of less than 100 miles, we may deviate from your direct route by up to 30 minutes. For journeys over 100 miles, we may deviate from your direct route by up to 60 minutes. Nationwide return shared chauffeur services are available within mainland UK. This will either be a road transfer from your home to a London airport, or a road transfer to a regional airport for a connecting flight, as determined by us and to be advised at time of booking. Connecting flights are subject to schedules and availability. In the Scottish islands and Sark where vehicle access is restricted, we invite guests to nominate a mainland address for their pick up. At busy times of the year, we supplement this service with carefully selected, private chauffeur driven vehicles which offer the same standard transfers. 7. Group sizes for Saga Escorted Tours Your holiday will be cancelled if the minimum number of customers is not reached. For Small Group Tours & Ocean Cruises the minimum number of customers is 10 and for Standard Tours and River Cruises the minimum number of customers is 20. If the minimum number is not reached, we will inform you or, if applicable, your travel agent in advance of your balance due date and you will have the option to move to an alternative date or holiday (additional costs may apply) or receive a full refund of all monies paid. See section 13 for information relating to cancellation for any other reason.8. Paying for your holiday Unless specified otherwise, when you make your booking, you must pay a deposit amount per person of %u00a3195.00for hotel stays, %u00a3250 for short haul touring holidays and %u00a3395 for long haul touring holidays. Please note some holidays and flights with low-cost airlines may require an additional or higher non-refundable deposit. You%u2019ll be advised of any additional or higher non-refundable deposits at the time of booking. The balance of the price of your travel arrangements must be paid at least 75 days before your departure date, or as advised at the time of booking and stated in the holiday confirmation. Unless you%u2019re otherwise advised, bookings made after the balance due date (as set out above) must be paid in full at the time of booking and we cannot confirm your booking until full payment is received. If the deposit and/or balance is not paid in time, we reserve the right to cancel your travel arrangements. If the balance is not paid in time, we%u2019ll retain your deposit to cover costs incurred.Low deposit offers - Occasionally, we may promote low deposit offers for a specified time period. Please note some holidays may require an additional or higher non-refundable deposit. You%u2019ll be advised of these exceptions at the time of the booking.Refunds - If you are entitled to any refund(s) relating to your booking, this will be paid to the lead passenger who made the booking, usually by the same payment method that was used to pay us. In the case of card payment, refund(s) will be made to the appropriate card account(s). Any fees incurred when making a payment will not be refunded unless we cause the cancellation. No refund is available after your departure date if you attend part of the holiday only, or vary or extend the holiday arrangements.All holiday bookings are with Saga Travel Group (UK) Limited (trading as Saga Holidays) and are subject to these booking conditions. Where included in our brochure, these booking conditions are correct at the time of going to print, but please see the booking conditions on our website for the latest version. The%u00a0booking conditions, along with the documents they refer to form our agreement with you. It is important that you read the booking conditions as they not only define our obligations but also impose some important commitments upon you. If any part of the booking conditions is found by any court or administrative body of competent jurisdiction to be%u00a0invalid or unenforceable, such invalidity will not affect the other provisions which shall remain in full%u00a0force and effect.BOOKING CONDITIONS128